We are very pleased with your staff. We know our brother gets the kind of care and understanding that is appropriate for his situation. Please let everyone that works there know how much we appreciate them. Jenny (Family Member)
Our community is resident specific and highly individualized to ensure the program of the community is most effective in ensuring the best possible outcomes.
To us, a successful outcome is one that gives each resident new tools and successes that build upon each other encouraging higher functioning, socialization, and best quality of life. The foundation of our program is built upon a model of positive reinforcement. The behavior plan, goals and objectives for each resident are established by the resident them self, responsible party, and any other individuals of choice.
The benefit to the team approach guarantees buy-in and support from all parties and encourages a perfect open line of communication throughout residency. Behavioral plans, goals and objectives are evaluated every 3 months to ensure the success of the resident is always front and center and is modified regularly to meet the needs of the resident. This gives promise to each resident and offers the best possible chance of the highest level of function and life quality.
Our model works and we have many success stories of residents whose lives have significantly improved. In addition, the lives of those surrounding and supporting the resident have also improved. It isn’t uncommon for us to hear a family member say, “I also have my life back thanks to Heritage Lane. I don’t worry anymore.”