I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.
Moving into Heritage Lane is a simple process and our most important objective is making sure your loved one is acclimated to the new surroundings. Most of the work has been done at this point to ensure proper coordination of services and medications.
This day is meant to be relaxing and to become somewhat familiar with surroundings. The room will be ready and staff available to assist in setting up the room to the liking of the resident.
Peer Support
Your loved one will be assigned a peer support (another resident) who will assist in answering questions about the community, befriend and encourage social interactions. This welcome angel is encouraged to be available for the first week of residency.
Within 24-48 hours, your loved one will meet with the following individuals for a full assessment that will drive the development of the care plan, behavioral plan, and treatment plan:
Tours can be scheduled on weekdays or weekends and can be accommodated with little notice. We understand the urgency of trying to find an appropriate place to live.