Work Therapy

“My brother has lived here almost 7 years. It can be extremely difficult to find an appropriate residence for a seriously mentally ill family member, where they feel safe and comfortable. This facility provides onsite medical and psychiatric care, as well as specially trained caregivers. Our family knows the owners and staff very well. We are included in my brother’s staffing’s and feel our voices are heard. Thank you Heritage Lane.”

Leslie (Family Member)

“I have a family member who had to stay at Heritage Lane and they had a wonderful experience here. The staff was very friendly and educated on the needs of the residents.”

Brittani (Family Member)

“I have a family member who is staying at Heritage Lane, they have been in other facilities before. But Heritage is by far the best one. They are on top of my brothers activities and are very concerned with his safety. While being there he has been able to do several activities where in the other places this was not an option. Some of the activities include going to a Diamond Backs game, going to the movies, taking them to Walmart each week. They also get to help choose what is on the menu. The staff is very friendly and cares about the needs of their residents. They have also been very helpful whenever I have a question or a concern. They respond to my e-mails and I feel like I can communicate better then any other place my brother has been.”

Nancy (Family Member)

“I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.”

Rolly (Family Member)

“We are very pleased with your staff. We know our brother gets the kind of care and understanding that is appropriate for his situation.” 

Jenny (Family Member)

“The greatest gift I got from Heritage Lane was changing that role from caregiver to brother.  I can enjoy him like a brother again.”

Doug (Family Member)

“I very much like Heritage Lane Behavioral Assisted Living. Their specialty is behavioral issues and the staff is wonderful. All the psychiatrists and psychologists are patient. Everybody seems to be very happy working there. They like coming to work and interacting with the residents. I can’t say enough about this place. They work in a positive manner. They have different age groups there, and my brother is more comfortable there.” 

Charise (Family Member)

Upon reaching phase 2, residents have the opportunity to do small jobs and receive Heritage Bucks which can be used in the Heritage Lane Country Store. Residents are paid Heritage Bucks every 2 weeks. The store is stocked with hygiene products, healthy snacks, diet soda and other supplies at a significant discount off retail price to account for Heritage Bucks.

Like any job, residents must apply for the job. The proper department reviews the application. The resident’s performance of the job is reviewed to ensure the job is being done correctly and safely.

Example Process of Obtaining a Job:

  1. Resident applies to pick up trash around the grounds of the community
  2. Maintenance, overseeing the grounds, will review the application
  3. Maintenance will take the application to Nursing to ensure the resident is safe to perform the job
  4. The job is approved
  5. Resident begins work and receives Heritage Buck every 2 weeks
  6. Resident performance is reviewed by Maintenance and reported back to Activities who oversees Heritage Bucks
  7. If the resident is not performing to the job standards, the resident will be asked to discontinue the job

This is a very successful program because most residents are on a very limited income and often use these funds for cigarettes and small items from Walmart. Work therapy is a way to earn a way to purchase some of the necessities that often get overlooked, such as soap, shampoo, and deodorant.

How Can We Help Your Unique Situation?

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“I have a family member who had to stay at Heritage Lane and they had a wonderful experience here. The staff was very friendly and educated on the needs of the residents.”

~Brittani (Family Member)

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