I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.
Residents at Heritage Lane are often on a tight budget and often find it difficult to manage those limited funds.
The behavior program often addresses this with residents who have impulse to spend. Money is kept in a secured locked safe at the front office and distributed per the agreed plan in the behavioral plan of action (BPOA).
Tours can be scheduled on weekdays or weekends and can be accommodated with little notice. We understand the urgency of trying to find an appropriate place to live.