I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.
Program success is dependent upon several factors. Because Heritage Lane’s behavioral program is at-will, at a minimum, our program expects the resident to actively participate in planning and negotiating their treatment.
We expect the resident to assist in the development of their treatment plan, to follow the objectives and be compliant with the plan and to work towards progressing in phases.
Tours can be scheduled on weekdays or weekends and can be accommodated with little notice. We understand the urgency of trying to find an appropriate place to live.