I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.
The admission process to Heritage Lane is simple and the majority of the effort that goes into this process is handled by our team.
Inquiry is made to Heritage Lane
The Admission Liaison travels to and evaluates the applicant in person at their current place of residence and performs a general evaluation to determine basic residency eligibility
The Admission Liaison gathers necessary paperwork and documentation and presents to the community admission team
The Admission Team consists of:
Director of Psychiatric Services
Director of Clinical Services
Business Office Manager
An On-site tour is scheduled and hosted by Admission Liaison for the prospective resident and other individuals participating in the coordination of placement
As part of the tour, the Business Office Manager may want to meet with financial responsible parties to ensure payment for services is secured
Once approved, physician, equipment and medication orders are gathered for submission to ensure all proper services are in place on the day of admit
Admission day is scheduled and Heritage Lane assists in transportation
Tours can be scheduled on weekdays or weekends and can be accommodated with little notice. We understand the urgency of trying to find an appropriate place to live.