I could see that Heritage Lane is staffed from end to end with people that did a specific thing as opposed to one staff member who is responsible for a whole gamut of things.Rolly (Family Member)
Heritage Lane Behavioral Assisted Living is taking the coronavirus (Covid-19) very seriously. We started taking measures early on as information became available about the virus. We began by implementing precautions in our community that were well above the standards recommended by the AZ Department of Health at the time. Our objectives are to protect the wellness of the residents of Heritage Lane and to protect the wellness of those that care for the residents.
We are asking for support from the friends and families of our residents to help us implement these measures. We understand our residents have rights and can leave if they wish, however, we strongly encourage all friends and families to help us by asking their loved ones to follow our recommendations and requests at this time for the safety and well-being of all. Considering the medical and mental health diagnoses we manage; change is not only difficult but redirection to routines where insight is lacking adds another layer of complexity and we need the support of all involved. We are closely monitoring the guidance of our state government and department of health and will lift these restrictions at the appropriate timeframes. Considering all possible measures and opportunities, Heritage Lane will not be a social contributor and sponsor of spreading this illness and we will work diligently to accomplish our two most important objectives of caring for our residents and staff.
To learn more about what we’re doing to keep residents safe, contact us at 480-999-0511.